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  • Services at La Concha Hotel & Spa Key West

Enjoy the Island Lifestyle at Our Key West Boutique Hotel

Unwind and experience island living at Crowne Plaza Key West-La Concha. Lounge and sip your favorite drink poolside, indulge in the flavors of Key West at 430 Duval, or grab a morning coffee or snack at Starbucks. Immerse yourself in the wonderful world of wine at Wine-O, and always stay connected with complimentary Wi-Fi. Our concierge team is made up of long-time island residents who are happy to offer insider tips and secrets to help you make the most of your time in Key West. Ask about our world-class water sports, reef snorkeling, diving, kayaking, jet-ski tours, parasailing, fishing charters, and other excursions. View wild dolphins in their natural habitat, explore the island on bicycles, and take a narrated island tour on The Old Town Trolley or Conch Tour Train, located right on Duval Street.

Amenities & Services

  • Complimentary Wi-Fi
  • 430 Duval Restaurant (TEMPORARILY CLOSED)
  • Wine-O
  • Starbucks
  • Pool Bar
  • Air Conditioning
  • Front Desk Assistance
  • OutdoorPool
  • Safe-deposit Box in Guestrooms
  • Concierge Desk
  • Laundry and Dry Cleaning Service
  • Walk to Shops, Beaches & Nightlife
  • Cardio Studio
  • ADA Compliant Rooms
  • Self-parking (included in $40 destination fee)
  • 24-Hour Front Desk
  • Multilingual Staff

Accessibility Features

  • We have ADA kits featuring portable devices that can be used by guests needing it.
  • There is an accessible entrance without stairs
  • Side entrance from parking lot is a manual pull door
  • There is an accessible covered area for pickup & dropoff
  • There is limited or no accessible self-parking
  • The hotel does not offer valet parking
  • We have 95 spaces and 2 marked as accessible. We have only a surface parking lot with no designated van spots. A van can park in either of the 2 dedicated spots
  • There are 2 van accessible spots.
  • There are 2 accessible parking spots
  • The accessible spaces are in the parking lot which is closest to the manual pull door, not to the automatic electronic front entrance doors
  • Yes and No. Front main entrance is flat but consists of pavers. The public ramp leading to the pool has a granular texture
  • Our only ramp is the pool ramp
  • The ramps have sturdy railings
  • The ramp is less than 30'
  • Service Animals Accepted
  • There is no alternative nor large lettering on public signage
  • There is an accessible path to check-in
  • There is an accessible path to guest rooms
  • There is an accessible path for all public spaces
  • Controls are at normal height
  • There is an accessible public bathroom
  • Pool is accessible via one side of the building with a power assisted door. However, there is a second manual pull door in this area which is not power assist, and the other side of the building only has a manual pull glass door
  • Yes, but upon entering the fitness center only 2 machines would be accessible; one treadmill and one elliptical
  • There is no business center; front desk agents offer assistance as needed
  • 430 Duval restaurant off the lobby is accessible only via stairs.
  • This hotel has 160 Rooms & Suites
  • View All Our Accessible Amenities
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